Terms of Service

Memoria is a product of QUANTARACORE TECHNOLOGIES LLP, founded by Krishna Santosh Varma. Registered office at Sarafa Line, Sawkarpura, Anjangaon, District Amravati, Maharashtra, India. Our platform is accessible at memorias.in.

For all inquiries, grievances, copyright claims, and legal notices:
Email: hello@memorias.in
Address: Quantaracore Technologies LLP, Sarafa Line, Sawkarpura, Anjangaon, District Amravati, Maharashtra, India

1. Introduction & Definitions

These Terms of Service ("Terms") govern your access to and use of the Memoria mobile application, website (memorias.in), and all related services (collectively, the "Service"), operated by Quantaracore Technologies LLP ("Memoria," "we," "us," or "our"), a limited liability partnership registered in India.

By using the Service, you ("you," "your," or "User") agree to these Terms. Please read them carefully.

Definitions

2. Who We Are

Memoria is a product of QUANTARACORE TECHNOLOGIES LLP, a limited liability partnership registered under the Limited Liability Partnership Act, 2008.

Founder: Krishna Santosh Varma

Registered Office:

Sarafa Line, Sawkarpura, Anjangaon
District Amravati, Maharashtra, India

Grievance Officer (as required under Rule 3(2) of the Information Technology (Intermediary Guidelines) Rules, 2021):

Name: Krishna Santosh Varma (Founder)
Email: hello@memorias.in
Postal Address: Quantaracore Technologies LLP, Sarafa Line, Sawkarpura, Anjangaon, District Amravati, Maharashtra, India

Data Protection Contact (as required under Rule 9 of the DPDP Rules, 2025):

Name: Krishna Santosh Varma (Founder)
Email: hello@memorias.in

All communications - including data protection queries, grievances, copyright claims, legal notices, and general inquiries - should be directed to hello@memorias.in.

Also see our corporate website: quantaracore.in

3. Acceptance of Terms

By downloading, installing, accessing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

When you tap "I Agree" or "Accept" during app onboarding, this constitutes your electronic signature and a legally binding agreement under the Information Technology Act, 2000. You agree to the use of electronic records and communications for all transactions and agreements relating to the Service.

If you do not agree to these Terms, you must not access or use the Service.

We may require you to re-accept these Terms when material changes are made. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

Important - Separate Consent Required for Data Processing: Acceptance of these Terms does NOT constitute consent for processing your personal data. As required by the Digital Personal Data Protection Act, 2023 (DPDP Act), consent for data processing is obtained separately through granular consent mechanisms within the app. Please read our Privacy Policy for details.

4. Eligibility & Age Restrictions

Age Requirements

• You must be at least 18 years of age to use the Service independently and enter into these Terms.
• If you are between 13 and 17 years of age, you may only use the Service with the verifiable consent of your parent or legal guardian, who must read and agree to these Terms on your behalf.
• The Service is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13.

Your Representations

By using the Service, you represent and warrant that:

1. You have the legal capacity to enter into a binding contract
2. If you are under 18, your parent or legal guardian has reviewed and agreed to these Terms
3. All registration information you provide is true, accurate, and complete
4. You have not been previously suspended or removed from the Service

Age Verification

We reserve the right to request age verification at any time. Failure to provide verification may result in account suspension or termination. Misrepresenting your age is a violation of these Terms and will result in immediate account termination.

Children's Data (DPDP Act, Section 9)

• We do not engage in tracking, behavioral monitoring, or targeted advertising directed at children
• Processing of a child's personal data requires verifiable parental consent
• Parents/guardians may review, withdraw consent, or request deletion of their child's data by contacting us at hello@memorias.in

Geographic Scope

The Service is currently intended for users in India only. If you access the Service from outside India, you do so at your own initiative and are responsible for compliance with local laws applicable in your jurisdiction. We make no representation that the Service is appropriate or available for use in locations outside India.

5. Account Registration & Security

Account Creation

• Provide accurate, current, and complete registration information
• Maintain and promptly update your information if it changes
• Create only one account per person
• Not create an account for anyone else without their permission
• Not sell, transfer, license, or assign your account to any third party

Account Security

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Securing your device and preventing unauthorized access
• Immediately notifying us at hello@memorias.in if you suspect any unauthorized use of your account

We are not liable for any loss or damage arising from your failure to secure your account or device.

Account Recovery

We may, at our discretion, assist with account recovery. We cannot guarantee recovery if you lose access to your authentication method (email, phone, or social login).

Invite Links & Circle Access

Memoria allows you to create and share invite links to join Circles. By creating or sharing an invite link, you agree that:

• Invite links are for personal, non-commercial use only
• You may not sell, resell, or publicly distribute invite links for any form of compensation
• You may not post invite links on public forums, social media, or websites for the purpose of harvesting users or data
• Invite links may be revoked by the Circle creator at any time, and revoked links become immediately invalid
• We reserve the right to set expiry periods on invite links (typically 7 days from creation)
• Joining a Circle via an invite link does not grant you ownership or rights to content shared within that Circle
• You must not join Circles for the purpose of harvesting content, personal data, or contacts of other Users
• Circle creators are responsible for managing Circle membership and content visibility within their Circles
• We may, at our discretion, disable invite links or Circle access for accounts that violate these Terms

6. Description of Service

What Memoria Is

Memoria is a Social Memory platform designed for preserving, organizing, and privately sharing personal memories with the people who matter to you. Features include:

• Photo and video upload and storage
• Creation of private Circles for sharing memories with specific people
• AI-powered photo captioning using Google Gemini
• AI memory journal entries and companion using OpenAI GPT
• Invite links for easy circle joining
• Photographer Studio tools (where applicable)
• Guest PWA access for event participants
• Premium features available through paid subscriptions

What Memoria Is Not

• A general-purpose cloud storage or backup service
• A social media platform with public feeds or algorithmic content
• An unlimited photo storage service - storage limits may apply based on your subscription plan
• A substitute for professional photo archiving or backup solutions
• A platform for public content distribution

We reserve the right to modify, suspend, or discontinue any feature or aspect of the Service at any time with reasonable notice.

7. User Content & Ownership

You Retain Full Ownership

You retain full ownership of all User Content you upload or create on Memoria. We claim no ownership over your photos, videos, captions, or any other content. Your memories belong to you.

License You Grant to Memoria

To provide the Service, you grant Memoria a limited, non-exclusive, worldwide, royalty-free, sublicensable license to:

• Store, host, and serve your User Content
• Display your User Content within the Circles you configure
• Generate thumbnails, compressed versions, and transcoded formats as needed for delivery
• Process your User Content through AI Features when you use those features

This license is solely for the purpose of providing the Service to you. It terminates when you delete your User Content or close your account, subject to standard backup retention periods and content already shared with your Circles.

Your Content - Your Responsibility

You are solely responsible for all User Content you upload. You represent and warrant that:

1. You own or have all necessary rights, licenses, consents, and permissions to the User Content
2. Your User Content does not infringe any third-party rights (copyright, trademark, privacy, publicity, or otherwise)
3. You have obtained consent from any identifiable individuals depicted in your content
4. Your User Content complies with all applicable laws and these Terms

Prohibited Content

You may not upload, share, or create any User Content that:

• Constitutes Child Sexual Abuse Material (CSAM) or Child Sexual Exploitation and Abuse Material (CSEAM) - ZERO TOLERANCE
• Is sexually explicit, obscene, or pornographic
• Depicts violence, self-harm, cruelty, or graphic injury
• Contains hate speech, harassment, bullying, or threats
• Is defamatory, libelous, or invades another person's privacy
• Infringes any copyright, trademark, patent, trade secret, or other intellectual property right
• Contains malware, viruses, or harmful code
• Violates any applicable law or regulation

Content Moderation

We reserve the right (but not the obligation) to review, monitor, flag, remove, or disable access to any User Content that violates these Terms. We may use automated tools, including hash-matching and AI-based detection, to identify and remove prohibited content.

Content Deletion & Derived Data Removal

• When you delete User Content, it is removed from active storage and will no longer be visible to other Users
• Derived Data deletion: AI-generated captions, tags, labels, embeddings, face templates, metadata, and all other data algorithmically derived from your deleted content are deleted alongside the original file - not only the file itself
• Face templates and grouping data derived from deleted photos are purged within the same deletion cycle
• Upon account deletion, all User Content and all associated Derived Data are scheduled for deletion in accordance with our data retention practices
• Deleted content and Derived Data may remain in encrypted backup systems for a limited period (up to 90 days) before permanent deletion, solely for disaster recovery purposes
• Content you have shared with Circles may remain visible to Circle members after you delete your copy, as those members also have a right to their shared memories. Derived Data associated with content you delete is removed regardless of circle sharing status
• These deletion practices are designed to comply with your right to erasure under the DPDP Act, 2023

Inactive Accounts

Accounts that remain inactive (no login or activity) for a continuous period exceeding three (3) years may have their User Content and associated data permanently deleted. We will send prior notice to the registered email address before any such deletion takes place. Active accounts retain their data until the User deletes content or closes the account.

8. AI Features & Third-Party AI Services

8A. Description of AI Features

All AI features are optional. Face Detection & Organization requires a separate, explicit opt-in consent (see Section 8G). You may enable or disable AI features at any time through the app settings.

8B. Third-Party AI Provider Disclosure

Your use of AI Features involves the transmission of data to third-party AI providers:

• OpenAI, L.L.C. (GPT models) - 3180 18th Street, San Francisco, CA 94110, USA
• Google LLC (Gemini models) - 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

By enabling AI Features, you acknowledge and agree that:

• Your photos, captions, and inputs will be transmitted to servers operated by these AI providers
• These servers are located outside India, including in the United States
• Data processing is subject to each provider's terms of service and privacy policies

Relevant Third-Party Terms:

• OpenAI Terms of Service: openai.com/policies/service-terms
• OpenAI Usage Policies: openai.com/policies/usage-policies
• Google Gemini API Terms: ai.google.dev/gemini-api/terms
• Google API Services User Data Policy: developers.google.com/terms/api-services-user-data-policy

8C. How Your Data Is Used by AI Providers

• OpenAI: Does not use data submitted through its API to train or improve its models. Your inputs and outputs are not stored by OpenAI beyond what is necessary to provide the service (typically 30 days for abuse monitoring).
• Google Gemini: We use the paid/enterprise tier of the Gemini API. Per Google's API Services User Data Policy, Google does not use your data to train its models. Data submitted through the paid Gemini API is not used for improving Google's AI models.

IMPORTANT: While contractual safeguards are in place with these providers, their policies may change in the future. We will notify you of any material changes to how AI providers handle your data.

8D. AI Output Disclaimer

AI-generated content is provided on an "as-is" basis. You acknowledge and agree that:

1. AI-generated captions, journal entries, and other outputs are produced algorithmically and may contain errors, inaccuracies, biases, or unexpected results
2. AI-generated content is intended for convenience purposes only
3. You should review all AI-generated content before sharing or relying on it
4. Memoria does not guarantee the accuracy, appropriateness, completeness, or suitability of any AI-generated content
5. AI-generated content does not represent the views or opinions of Memoria, Quantaracore Technologies LLP, or its founder
6. AI features are supplemental tools - they are not professional services (including but not limited to legal, medical, financial, or therapeutic advice)

8E. Your Responsibility for AI Feature Usage

• You will not input personal data of third parties into AI Features without their explicit consent
• You will not use AI Features to generate content that is illegal, harmful, defamatory, infringing, or otherwise violates these Terms
• You are solely responsible for the inputs you provide and how you use AI-generated outputs
• You will comply with OpenAI's and Google's acceptable use policies when using AI Features

8F. AI Feature Availability & Limitations

• AI Features may not always be available due to maintenance, rate limits, API changes, or third-party provider issues
• AI Features may be modified, deprecated, or discontinued at any time
• The quality and accuracy of AI-generated content may vary and is not guaranteed
• AI provider terms and policies may change, potentially affecting service availability
• We are not liable for any unavailability, degradation, or discontinuation of AI Features

8G. Face Detection & Organization - Biometric Data Processing

If you enable Face Detection & Organization, the Service processes Biometric Data (face geometry descriptors, face templates, and face vectors) extracted from your photos to detect and group photos of the same individuals across your photo library. This processing:

• Is STRICTLY OPTIONAL and OFF by default - you must provide a separate, explicit opt-in consent to enable it
• Creates face templates stored on our servers (AWS, India region), linked exclusively to your account
• Groups faces only within your own photo library and the Circles you belong to - we do not perform cross-account facial recognition or identification
• Face data is never transmitted to third-party AI providers (OpenAI, Google) for processing
• Face data is never sold, shared with third parties, or used for advertising purposes
• Face data is never used to identify individuals in the real world or matched against external databases
• Face templates are deleted when you disable the face detection feature, delete the source photos, or close your account (see Section 7 - Content Deletion & Derived Data Removal)

Under the DPDP Act, 2023, Biometric Data is classified as sensitive personal data requiring heightened protection and explicit consent. By enabling Face Detection & Organization, you provide that explicit consent for the processing described in this section.

You may withdraw your consent for face processing at any time through the app settings. Upon withdrawal:

• Face detection and grouping will cease immediately for new photos
• Existing face templates will be deleted within 30 days
• Previously created face groupings will be dissolved
• Withdrawal does not affect the legality of processing prior to withdrawal

IMPORTANT: You must not enable Face Detection & Organization for photos containing identifiable individuals who have not consented to such processing. By enabling this feature, you represent that you have obtained necessary consent from individuals depicted in your photos, or that you have a lawful basis for such processing.

9. Third-Party Infrastructure & Service Providers

9A. Infrastructure Disclosure

9B. Cross-Border Data Transfer

Some of our third-party providers process data on servers located outside India. Where personal data of Indian users is transferred outside India:

• We ensure appropriate contractual safeguards are in place with each provider
• Transfers comply with the DPDP Act, 2023 (Rule 15 regarding cross-border data transfers)
• We restrict providers from unauthorized onward transfers or sub-processing

By using the Service, you acknowledge that your data may be processed in countries other than India.

9C. Service Availability

The Service depends on third-party infrastructure. While we strive for high availability:

• We do not guarantee uninterrupted or error-free operation
• Service may be interrupted for maintenance, upgrades, or reasons beyond our control (third-party outages, force majeure events)
• We are not liable for failures or interruptions caused by third-party providers

10. Content Moderation & Child Safety

10A. Zero Tolerance for CSAM

Memoria has ZERO TOLERANCE for Child Sexual Abuse Material (CSAM) and Child Sexual Exploitation and Abuse Material (CSEAM).

Any User who uploads, shares, views, downloads, or stores CSAM/CSEAM on or through the Service will face:

1. Immediate and permanent account termination
2. Preservation of all account data and content for law enforcement purposes
3. Immediate reporting to the National Cyber Crime Reporting Portal (cybercrime.gov.in), the Special Juvenile Police Unit (SJPU), and/or local police authorities
4. Reporting to the National Center for Missing and Exploited Children (NCMEC)
5. Full cooperation with law enforcement investigations

10B. Mandatory Reporting Obligations

Under Indian law, Memoria is legally obligated to report any instance of CSAM/CSEAM:

• Section 19, POCSO Act, 2012: Any person who has knowledge of an offense under the POCSO Act must report it. Failure to report is a punishable offense.
• Rule 11, POCSO Rules, 2020: Any person or intermediary who encounters CSAM must report it to the SJPU, local police, or the cybercrime portal.
• Section 67B, IT Act, 2000: Criminalizes the publication, transmission, creation, collection, browsing, downloading, and exchange of CSAM. Punishable with imprisonment up to 5 years (first conviction) and fine up to Rs. 10 lakh.

10C. Proactive Detection

We may use automated tools and technologies (including but not limited to hash-matching databases and AI-based classifiers) to detect and remove known CSAM from the platform.

10D. Content Takedown

In compliance with the Information Technology (Intermediary Guidelines) Rules, 2021:

• Any content depicting nudity or sexual acts, upon receiving a complaint, shall be removed or disabled within 24 hours
• All other content complaints shall be resolved within 72 hours
• We cooperate with government-authorized agencies through the Sahyog Portal for content takedown notices under Section 79(3)(b) of the IT Act

10E. Grievance Redressal

As required under Rule 3(2) of the IT Rules, 2021:

Grievance Officer: Krishna Santosh Varma (Founder)
Email: hello@memorias.in
Postal Address: Quantaracore Technologies LLP, Sarafa Line, Sawkarpura, Anjangaon, District Amravati, Maharashtra, India

We will acknowledge complaints within 24 hours and aim to resolve them within 72 hours.

10F. User Reporting

• Use the in-app "Report" feature available on every photo, circle, and comment
• Email us at hello@memorias.in
• Report directly to the National Cyber Crime Reporting Portal at cybercrime.gov.in for serious offenses

We treat all reports confidentially and do not disclose the identity of reporters to the reported User.

11. Acceptable Use Policy

Prohibited Conduct

You agree NOT to use the Service to:

1. Upload, share, or store CSAM/CSEAM (see Section 10)
2. Upload, share, or distribute sexually explicit, obscene, or pornographic content
3. Harass, bully, stalk, threaten, or intimidate any person
4. Impersonate any person, company, brand, or organization
5. Upload content that infringes any third party's intellectual property, privacy, or publicity rights
6. Distribute malware, viruses, ransomware, spyware, or any other harmful code
7. Scrape, crawl, index, or extract data from the Service by automated means without our written permission
8. Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service
9. Attempt to circumvent any security, access control, or content moderation features of the Service
10. Use the Service to send spam, unsolicited messages, or commercial promotions
11. Create multiple accounts to evade account bans, content blocks, or usage restrictions
12. Sell, rent, or transfer your account or access to any third party
13. Interfere with or disrupt the Service, its servers, or networks
14. Use AI Features to generate illegal, harmful, infringing, or otherwise prohibited content
15. Use the Service for any unlawful purpose or in violation of any applicable Indian law

Enforcement

• Remove any content that violates this Acceptable Use Policy
• Suspend or terminate accounts of repeat offenders
• Report illegal activity to law enforcement authorities
• Cooperate with government-authorized investigations

12. In-App Purchases, Subscriptions & Payments

12A. Subscriptions

Memoria offers both free and paid subscription plans. Premium features require an active paid subscription. Details of current plans and pricing are available within the app.

12B. Payment Processing

• Apple App Store - for purchases made through the iOS app
• Google Play Store - for purchases made through the Android app
• Third-party payment gateways - for purchases made through our website (e.g., Razorpay, Stripe)

We do not directly collect or store your payment card information. Your payment transactions are subject to the terms and privacy policies of the respective payment processor.

12C. Auto-Renewal

• We will send a pre-renewal reminder before each billing cycle to the email address associated with your account
• You must cancel your subscription at least 24 hours before the renewal date to avoid being charged for the next period
• Renewal charges will be processed at the then-current subscription price
• For users in India, recurring payments are subject to Reserve Bank of India (RBI) e-mandate guidelines - you will receive pre-debit notifications and must authenticate recurring payments as required by your bank
• You are responsible for ensuring your contact email address is current and able to receive renewal notifications

12D. Free Trials

• The trial period and terms will be clearly stated at sign-up
• Unless cancelled before the trial ends, your subscription will automatically convert to a paid subscription at the end of the trial period
• Only one free trial per person, per payment method

12E. Refund Policy

• iOS purchases: Subject to Apple's refund policy. You must request refunds through Apple's Report a Problem process
• Android purchases: Subject to Google Play's refund policy
• Website/direct purchases: Refund requests must be made within 7 days of purchase by contacting hello@memorias.in

12F. Price Changes

• We reserve the right to change subscription pricing at any time
• For existing subscribers, we will provide at least 30 days' notice before any price increase takes effect
• You may cancel your subscription before the new price takes effect
• Price changes do not apply to the current billing period

13. Intellectual Property Rights

13A. Memoria Intellectual Property

The following are owned by Quantaracore Technologies LLP and protected under Indian intellectual property law:

• The trademark "Memoria" and the Memoria logo
• The "Social Memory" concept as used to describe this platform category
• The Service's source code, architecture, design, UI/UX, and proprietary algorithms
• The website, app design, and all original content created by Memoria
• Proprietary prompts, system instructions, and configurations for AI Features

No part of the Memoria brand, name, logo, or platform may be copied, reproduced, modified, or used without prior written permission from Quantaracore Technologies LLP.

13B. User Content Ownership

You retain full ownership of your User Content. Memoria claims no intellectual property rights over your photos, videos, captions, or other content. See Section 7 for details.

13C. AI-Generated Content Ownership

• AI-generated captions, journal entries, and other outputs created specifically for you belong to you
• AI-generated outputs may not be unique - the same or similar outputs may be generated for other users
• The underlying AI models (GPT, Gemini) remain the exclusive property of OpenAI and Google respectively
• Memoria does not claim ownership over AI model weights, architectures, or training data

14. Copyright Infringement Claims

14A. Notice of Infringement

If you believe that your copyrighted work has been infringed on Memoria, please send a written notice to hello@memorias.in containing:

1. A description of the copyrighted work you claim has been infringed
2. The URL or specific location of the allegedly infringing content on the Service
3. Your name, address, email address, and phone number
4. A statement that you have a good faith belief that the disputed use is not authorized
5. A statement that the information is accurate and you are the copyright owner or authorized to act
6. Your physical or electronic signature

14C. Repeat Infringer Policy

We will terminate the accounts of Users who are determined to be repeat copyright infringers.

14D. Compliance with Indian Law

This process complies with Section 79(3)(b) of the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines) Rules, 2021 regarding intermediary liability and takedown procedures.

15. Privacy & Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Service, you acknowledge that you have read and understood our Privacy Policy.

Key Data Protection Principles:

• We are committed to data minimization - collecting only what is necessary
• Data processing is based on consent as required by the DPDP Act, 2023
• You have the right to withdraw consent at any time through the app settings
• You have rights to access, correct, and delete your personal data
• Data may be processed outside India with appropriate safeguards (see Section 9B)
• We may disclose data when required by law or valid legal process

Data Breach Notification

In the event of a personal data breach, we will:

• Notify the Data Protection Board of India in accordance with the DPDP Act, 2023 and applicable rules
• Notify affected Users without undue delay through the contact information associated with their account (email and/or in-app notification)
• Describe the nature of the breach, the categories of data affected, the likely consequences, and the measures taken or proposed to address the breach
• Provide recommendations for affected Users to mitigate potential adverse effects

Your Rights Under the DPDP Act, 2023

As a Data Principal under the DPDP Act, 2023, you have the right to:

• Access and obtain a summary of your personal data processed by us
• Request correction of inaccurate or outdated personal data
• Request erasure of your personal data when the purpose is served or consent is withdrawn
• Withdraw consent at any time through the app settings (withdrawal shall be as easy as giving consent)
• File a grievance with us regarding your data processing
• Nominate another individual to exercise your rights in the event of your death or incapacity

To exercise any of these rights, contact us at hello@memorias.in. We will respond within the timelines prescribed under applicable law.

Escalation to the Data Protection Board: If you are not satisfied with our resolution of your complaint or grievance, you have the right to file a complaint with the Data Protection Board of India established under the DPDP Act, 2023.

For detailed information, please read the full Privacy Policy.

16. Third-Party Links & Services

The Service may contain links to third-party websites, services, or resources not owned or controlled by Memoria, including:

• Links shared by Users within Circles
• Links in photographer portfolios
• Third-party login services (Google, Apple)
• Payment processing pages
• Links referenced in AI-generated content

We do not endorse, control, or assume responsibility for any third-party content. You access third-party services at your own risk.

17. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

1. Implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement
2. That the Service will be uninterrupted, timely, secure, or error-free
3. That your photos or data will not be lost or corrupted
4. That defects or errors in the Service will be corrected
5. That the Service is free from viruses, malware, or other harmful components
6. That the Service will meet your expectations or achieve any particular results
7. That AI-generated content will be accurate, appropriate, unbiased, or free from errors
8. That any stored content will remain available or retrievable

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, QUANTARACORE TECHNOLOGIES LLP, ITS FOUNDER, PARTNERS, EMPLOYEES, DIRECTORS, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

Our total aggregate liability to you shall not exceed the greater of: (a) The total amount you have paid Memoria in the twelve (12) months preceding the claim; OR (b) One thousand Indian Rupees (Rs. 1,000).

AI-Specific: We and our third-party AI providers (OpenAI, Google) shall not be liable for inaccurate, biased, or objectionable AI-generated content, or decisions made based on AI outputs.

19. Indemnification

You agree to indemnify, defend, and hold harmless Quantaracore Technologies LLP, its founder (Krishna Santosh Varma), and affiliated parties from any claims, damages, losses, and expenses arising from your use of the Service, your User Content, your violation of these Terms, or your violation of any third-party rights.

20. Termination

20A. Termination by You

You may delete your account at any time through the app settings. Instructions available at memorias.in/delete-account.

20B. Termination by Us

• With notice: For violations of these Terms where immediate termination is not required
• Without notice and immediately: For CSAM, illegal activity, security threats, fraud, or as required by law
• For inactivity: Accounts inactive for an extended period may be terminated after reasonable notice

20C. Effect of Termination

• Your right to access the Service ceases immediately
• Before deleting your account, you may request an export of your User Content by contacting us. We will provide your data in a standard, machine-readable format within 30 days
• Your User Content will be scheduled for deletion in accordance with our data retention practices
• Content shared with Circles may remain visible to Circle members after your account deletion
• Any outstanding fees remain due and payable

21. Changes to These Terms

• We will update the "Last Updated" date at the top of this page
• For material changes, we will provide notice at least 14 days before changes take effect
• If you disagree, your sole remedy is to stop using the Service and delete your account
• Continued use after changes constitutes acceptance

22. Governing Law & Jurisdiction

These Terms are governed by the laws of the Republic of India. This includes compliance with the IT Act, 2000; DPDP Act, 2023; Indian Contract Act, 1872; Consumer Protection Act, 2019; POCSO Act, 2012; and Arbitration and Conciliation Act, 1996.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Amravati, Maharashtra, India.

23. Dispute Resolution

23A. Informal Resolution

Contact us first at hello@memorias.in and allow 30 days for good-faith resolution before formal proceedings.

23B. Arbitration

If unresolved, disputes shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996, with seat in Amravati, Maharashtra. A sole arbitrator, language English, costs shared equally.

23C. No Class Actions

All disputes shall be resolved on an individual basis only. You waive any right to participate in class action lawsuits or class-wide arbitration.

23E. Consumer Rights

Nothing in this section limits your rights under the Consumer Protection Act, 2019.

24. General Provisions

Severability: If any provision is found invalid, it shall be modified or severed while remaining provisions stay in effect.

Waiver: Our failure to enforce any right is not a waiver. Waivers must be in writing.

Entire Agreement: These Terms plus our Privacy Policy constitute the entire agreement between you and Quantaracore Technologies LLP.

Assignment: You may not assign your rights. We may assign ours without restriction.

Force Majeure: We are not liable for failures beyond our reasonable control, including natural disasters, war, pandemics, government actions, internet outages, cyber attacks, and third-party provider failures.

Language: These Terms are in English. Translated versions are for convenience only; English prevails.

25. Contact Us

For any questions, concerns, grievances, or legal notices:

Email: hello@memorias.in

Registered Office:

Quantaracore Technologies LLP
Sarafa Line, Sawkarpura, Anjangaon
District Amravati, Maharashtra, India

Website: memorias.in
Corporate: quantaracore.in

Grievance Officer (IT Rules, 2021):

Krishna Santosh Varma (Founder)
hello@memorias.in

We aim to respond to all inquiries within 72 hours. CSAM reports receive immediate action.

These Terms were last updated on June 13, 2026 and are effective immediately. Previous versions are available upon request by emailing hello@memorias.in.